KEPBEPOS Posted June 9, 2018 Report Share Posted June 9, 2018 (edited) ! Edited July 7, 2018 by KEPBEPOS Quote Link to comment Share on other sites More sharing options...
Zerbirus Posted June 24, 2018 Report Share Posted June 24, 2018 You need to keep pestering them, they tend to ignore you after the first or 2nd email unless its to do with sales. I sent an email complaining about the size of a plant received (half the size) and a damaged peltata and afterwards about a damaged bicalcarata from the same order then another email for a non rooted, mouldy base nepenthes with a maggot living on it. It took another email before refunds (didnt say which for) and then another 2 emails and then not 1 but a 2nd paypal dispute (2 orders received a week apart) before i got a response! and then they only half refunded me the mouldy plant and 0 for the bicalcarata as 24hrs is too long to complain apparently when chasing up other plants first. Ive spent £500+ with roraima and i said if this is how they treat me then i cant order in the future unless its a one off, no response to that either! Quote Link to comment Share on other sites More sharing options...
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