nev3970 Posted August 17, 2016 Report Share Posted August 17, 2016 Hi Just to say how helpful Matthew is I was after a very large specimen of sarracenia junatip sopher which would be larger than what was advertised on is website i did not want a tissue cultured plant I was unable to visit is nursery due to the distance After he came back from Chelsea Matthew sold me one of is nine crown specimen which was over 10 year old he said he normally dose not sell plants like this to the public The plant had never been split and he once showed at Chelsea The plant is currently in a 15 litre squat plant pot and bursting in to growth Amazing Quote Link to comment Share on other sites More sharing options...
LeicesterCP Posted August 18, 2016 Report Share Posted August 18, 2016 Hi Just to say how helpful Matthew is I was after a very large specimen of sarracenia junatip sopher which would be larger than what was advertised on is website i did not want a tissue cultured plant I was unable to visit is nursery due to the distance After he came back from Chelsea Matthew sold me one of is nine crown specimen which was over 10 year old he said he normally dose not sell plants like this to the public The plant had never been split and he once showed at Chelsea The plant is currently in a 15 litre squat plant pot and bursting in to growth Amazing If only we encounterred customer service like this in normal every day to day life. From what I can gather Matt is a top bloke and always willing to help no matter how small the issue may be. Great for somebody to give up a prize plant like that, just make sure you try to keep it alive Quote Link to comment Share on other sites More sharing options...
Picavorus Posted August 18, 2016 Report Share Posted August 18, 2016 I find Matt really helpful not just with the plants that he sells, but you can also phone him or email him with any queries or for advice - he's just very dangerous to the bank account!!! Quote Link to comment Share on other sites More sharing options...
corky Posted August 18, 2016 Report Share Posted August 18, 2016 (edited) Yeah top guy, always helpful and quick to respond to my emails whether it meant a sale or just a question, he totally deserves this post:-) Edited September 18, 2016 by corky Quote Link to comment Share on other sites More sharing options...
Hud357 Posted August 18, 2016 Report Share Posted August 18, 2016 (edited) If only we encounterred customer service like this in normal every day to day life. I have found that once you are away from companies reliant upon 'churn' as their business model then you find a lot of businesses that are just fine. They want you to come back. Often you do. Edited August 18, 2016 by Hud357 Quote Link to comment Share on other sites More sharing options...
Carnivine Posted August 18, 2016 Report Share Posted August 18, 2016 Matt is a top bloke and alwCannot fault him at all.ays has time to come over and talk. Quote Link to comment Share on other sites More sharing options...
Richard Bunn Posted August 20, 2016 Report Share Posted August 20, 2016 Yes, Matt is a wonderful guy. He has always been brilliant in his communications and gave a supremely warm welcome when I visited. I can't recommend him enough. Quote Link to comment Share on other sites More sharing options...
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