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Can any IT experts help please?

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Started by bazgoodman , Aug 10 2012 19:59 PM

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4 replies to this topic

#1
bazgoodman
Posted 10 August 2012 - 19:59 PM

bazgoodman
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Hi
Wondered if any IT experts out there might be able to help.

I have a website at   www.cornwallcarnivores.freehostingcloud.com

For about 2 weeks i have not been able to access the site or to edit it, I can get onto the site no problem at work but not at all at home.

Is this a browser setting perhaps? Im using windows 7 64 bit and firefox.

You should be able to find my site by 'googling' cornwall carnivores.

Any help really appreciated

Cheers
Baz

#2
Andy Collins
Posted 10 August 2012 - 20:27 PM

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Hi Baz, It's a firewall that is stopping your site from loading. if you temporary turn off the firewall on your computer  your website will load.

#3
Andy Collins
Posted 10 August 2012 - 20:38 PM

Andy Collins
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I bet you are using McAfee? If it works when you turn off the firewall it means Netguard is blocking your IP address. Turn firewall back on and open Mcafee click on firewall and then on the Netguard tab, you can turn Netguard off to test it is that, then find out which IP address in the list is yours and unblock it.

#4
Andy Collins
Posted 10 August 2012 - 20:42 PM

Andy Collins
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The IP address blocked is 174.34.131.82

#5
bazgoodman
Posted 11 August 2012 - 08:39 AM

bazgoodman
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Yes thats sorted it, thanks  Andy thats brill!
Wondered why it blocked that IP?
Cheers and thanks
Baz
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